Delivery and Returns
The transportation of your parcel
Orders received before 14 pm are usually shipped the same day.
(Less than 0.5% leave the next day).
The standard shipping method is Colissimo post off without signature. If you prefer delivery with signature, an additional charge applies, thank you for contacting us.
Whatever the chosen method of shipping, we will provide you with shipping a link that allows you to track the online delivery of your package.
For Belgium, France and Luxembourg, we also offer Global Relay. This includes the delivery carrier at merchants partners enabling it very attractive prices.
On all our products will be free port:
From € 12 in Belgium, France and Luxembourg by Global Relay
From € 34 in France by the Poste Colissimo.
From € 70 in the European Union, Switzerland and Norway.
From € 100 to the countries of Eastern Europe (non EU)
From 160 € to the rest of the universe.
In case of errors on our part, or defective product, or excessive transport delays, or advertising insufficiently detailed or explanatory documentation enough, or for any other reason or we would feel at fault directly or indirectly, we pay fully shipping back and forth.
In any other case, exercise your right of cancellation, error control, sale of the horse, moving, stop the competition, etc., reimbursement of postage is not automatic but may be granted case by case .
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