Privacy Policy and Consent Request - RGPD
1. Introduction
In the course of its activities, Bio Cheval attaches particular importance to the protection of your personal data and respect for your privacy. This privacy policy aims to provide you with clear and transparent information on how your data is collected, used and protected, in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
2. Data controller
The data controller is :
Bio Cheval
Address: 21, rue Victor Hugo 62380 LUMBRES
Contact: contact+rgpd@bio-cheval.fr
Telephone number: +33 374 18 00 77
3. Data collected
We may collect the following categories of data:
- Identity (surname, first name, etc.)
- Contact details (e-mail address, telephone number, etc.)
- Browsing data (cookies, IP address)
- Any other information you choose to give us
4. Purposes of processing
Your personal data is collected exclusively for the following purposes:
- Managing your user account
- Processing your requests and orders
- Sending information and commercial communications (with your consent)
- Improving our services and your user experience
- Complying with legal and regulatory obligations
5. Legal basis for processing
The processing of your data is based on :
- Your explicit consent
- Performance of a contract
- Compliance with a legal obligation
- Our legitimate interest in improving our services
6. Recipients of data
Your personal data is used solely by Bio Cheval's internal departments and by the carriers responsible for making deliveries. It is never passed on to third parties without your consent, unless required to do so by law or by contract.
7. Retention period
Your data is kept for the time strictly necessary to achieve the aforementioned purposes, then archived or deleted in accordance with the regulations in force.
8. Your rights
In accordance with the RGPD, you have the following rights:
- Right of access, rectification, deletion and portability of your data
- Right to restrict or object to processing
- Right to withdraw your consent at any time
- Right to lodge a complaint with the CNIL
To exercise your rights, please contact us at: contact+rgpd@bio-cheval.fr
9. Data security
We implement all appropriate technical and organisational measures to guarantee the security and confidentiality of your data.
10. Consent
By ticking the appropriate box or clicking on "I accept", you expressly consent to the collection and processing of your personal data in accordance with this privacy policy.
Last update: 31/05/2025
If you have any questions about data protection, please contact us at contact+rgpd@bio-cheval.fr .
Thank you for trusting us.